Compliance is the backbone of the energy industry, and ensuring businesses adhere to stringent safety and legislative standards is more vital than ever.

Paul Gordon, National Compliance Manager at Supagas, has been a key figure in the Liquefied Petroleum Gas (LPG) sector for over two decades. His extensive experience, coupled with a deep understanding of industry standards and legislation, has enabled him to play a pivotal role in shaping the company’s approach to compliance, safety, and advocacy.

Gordon explained, “I’m the conduit between the legislation and standards and our business,” highlighting his role in ensuring Supagas complies with federal and state legislation, Australian standards, and industry codes. His work also involves serving on Standards Australia and other industry committees to keep LPG at the forefront of energy policy discussions.

Supagas’s commitment to quality is a core value. Gordon emphasises that the company’s Dandenong site adheres to ISO 9001 standards, ensuring that their products and services consistently meet customer needs.

“We continuously review our quality management systems to ensure they are effective and up to date,” he said. This focus on quality allows Supagas to maintain the highest safety standards while delivering reliable energy solutions.

In addition to overseeing compliance, Gordon plays an active role in Supagas’s advocacy efforts. The company collaborates with industry bodies like Gas Energy Australia (GEA) to address regulatory challenges and shape government policies, ensuring LPG remains a viable energy solution in an evolving landscape. This advocacy is crucial for addressing concerns about the future of LPG and ensuring its benefits are recognised in policy discussions.

Supagas’s success is not just a result of meeting regulatory standards but also its agility in the marketplace.

“Our agility is one of our top strengths,” Gordon said. “Supagas can respond swiftly to customer needs, offering flexible options in pricing and services.”

“We pride ourselves on our ‘Yes we can’ approach,” he added. “If you have an order that needs to get done in a hurry, we will make that happen. With Supagas, customers will get what they need without unnecessary delay.”

Gordon also highlighted Supagas’s commitment to continuous improvement.

“We regularly measure and monitor our performance to identify areas for innovation and improvement,” he said.

These reviews help Supagas stay competitive and responsive to the changing needs of its customers.

As the energy landscape evolves, Supagas remains committed to maintaining its leadership in the LPG industry. Through Gordon’s leadership in compliance, advocacy, and quality assurance, the company is well-positioned to continue providing reliable and efficient energy solutions, ensuring LPG retains its place in Australia’s energy future.